TERMS AND CONDITIONS
Last updated: August 5, 2026
These Terms and Conditions govern your use of the Nagila Moroccan Cuisine website and any order placed through it. By accessing this website or submitting an order, you agree to these terms.
Online Ordering
Online ordering is available for pickup only unless another fulfillment option is specifically offered during checkout.
All orders are subject to acceptance and availability. Receiving an order confirmation does not guarantee that every item will be available. If an item cannot be prepared, Nagila Moroccan Cuisine may contact you to offer a substitution or issue a refund for the unavailable item.
Customers are responsible for reviewing their order, selected options, pickup date, pickup time and contact information before submitting payment.
Menu Information and Pricing
We make reasonable efforts to keep menu descriptions, prices and availability accurate. However, menu items, ingredients, portions, prices and availability may change without notice.
Prices displayed online do not include applicable taxes, service fees or other charges unless specifically stated. The complete order total will be shown before payment is submitted.
Photographs are provided for presentation purposes. The appearance, portion and presentation of the item you receive may vary.
Payment
Payment is due when the order is submitted unless another arrangement is approved by the restaurant.
By providing payment information, you confirm that you are authorized to use the selected payment method. Orders may be declined or cancelled if payment cannot be processed or if fraudulent or unauthorized activity is suspected.
Any temporary authorization hold placed by a financial institution is controlled by that institution and not by Nagila Moroccan Cuisine.
Pickup
Customers must arrive at the selected location at or near their scheduled pickup time and provide the name or order number associated with the purchase.
Pickup times are estimates. Preparation may take longer during busy periods, holidays, special events or circumstances outside the restaurant’s control.
Nagila Moroccan Cuisine is not responsible for reduced food quality, temperature or freshness caused by a late pickup. Orders that are not collected before closing may be discarded and may not qualify for a refund.
Responsibility for the order transfers to the customer once it has been picked up or released to the person providing the correct order information.
Changes and Cancellations
To request a change or cancellation, contact the restaurant immediately at (561) 576-4177
Changes are not guaranteed after an order has been submitted. An order may be cancelled for a full refund only if preparation has not started.
Once an order has been accepted and preparation has begun, it cannot normally be cancelled or refunded. Large orders, catering orders and special-preparation items may be subject to separate cancellation requirements communicated at the time of purchase.
Refunds and Order Problems
Because restaurant meals are perishable and prepared to order, all sales are generally final once preparation begins.
If an order contains an incorrect item, is missing an item or has a serious quality concern, contact the restaurant on the same day the order is received. Keep the food, packaging, receipt and order number until the restaurant has reviewed the issue.
When appropriate, Nagila Moroccan Cuisine may provide a replacement, store credit or refund. The available resolution will depend on the circumstances. Refunds are returned to the original payment method and may take several business days to appear, depending on the financial institution.
Personal taste preferences, late pickup, failure to collect an order or incorrect selections made by the customer do not normally qualify for a refund.
Allergies and Dietary Requirements
Menu items may contain or come into contact with milk, eggs, fish, wheat, peanuts, tree nuts, soy, sesame and other allergens.
Although reasonable care is taken when preparing food, the kitchen handles multiple ingredients and cannot guarantee that any item is completely free from allergens or cross-contact.
Customers with food allergies, sensitivities or medical dietary restrictions must contact the restaurant directly before placing an order. Notes entered during checkout do not guarantee that an allergy-related request can be accommodated.
Food Safety
Prepared food should be picked up promptly, transported safely and consumed or refrigerated within an appropriate period.
Nagila Moroccan Cuisine is not responsible for illness, spoilage or reduced quality resulting from improper transportation, handling, storage or reheating after the order leaves the restaurant.
Promotions and Discounts
Promotional offers, coupons and discount codes may be subject to separate restrictions, expiration dates or minimum purchase requirements.
Unless specifically stated, promotions cannot be combined, exchanged for cash or applied to previous purchases. Nagila Moroccan Cuisine may modify or discontinue an offer at any time, subject to applicable law.
Website Availability
We do not guarantee that the website or online ordering system will always be available, uninterrupted or error-free.
Nagila Moroccan Cuisine may correct website errors, update information, cancel duplicate orders or cancel orders affected by technical or pricing errors. If a paid order is cancelled by the restaurant, the applicable amount will be refunded.
Third-Party Services
The website may use third-party services for payment processing, website hosting, analytics or other functionality. Those services may be governed by their own terms and privacy practices.
Nagila Moroccan Cuisine is not responsible for the availability, security or performance of third-party websites or services outside its reasonable control.
Intellectual Property
The website’s text, photographs, graphics, logos, menu content and other materials belong to Nagila Moroccan Cuisine or their respective owners. They may not be copied, republished, distributed or used for commercial purposes without prior written permission.
Prohibited Use
You may not misuse the website, attempt to interfere with its operation, submit fraudulent orders, use unauthorized payment information or engage in conduct that violates applicable law.
Nagila Moroccan Cuisine may refuse service, restrict website access or cancel an order when fraud, abuse, threats, harassment or unlawful activity is reasonably suspected.
Limitation of Liability
To the fullest extent permitted by law, Nagila Moroccan Cuisine will not be liable for indirect, incidental or consequential losses arising from use of the website, delays, unavailable menu items or circumstances outside the restaurant’s reasonable control.
Nothing in these terms excludes rights or responsibilities that cannot legally be excluded.
Governing Law
These Terms and Conditions are governed by the laws of the State of Florida. Any dispute relating to these terms, the website or an order will be handled in the appropriate courts located in Palm Beach County, Florida unless applicable law requires otherwise.
Changes to These Terms
Nagila Moroccan Cuisine may update these Terms and Conditions at any time. Changes become effective when the revised terms are posted on the website. The “Last updated” date will identify the most recent revision.
Contact Information
Questions about these terms or an online order may be directed to:
Nagila Moroccan Cuisine
6919 SW 18th Street, Suite 102
Boca Raton, FL 33433
Phone: (561) 576-4177
Hours:
Sunday–Thursday: 11:00 AM–10:00 PM
Friday: 11:00 AM–3 hours before Shabbat
Saturday: Closed